I opened the box, and all I can say is ... "wow".
The design, the materials, and the craftsmanship of these Brunswick steel brackets are truly best-in-class. I doubt there is anyone in the world who does this type of thing better then Short Run Pro. You can quote me on that.
I will recommend SRP to my cabinet maker, my stone fabricator, etc.
- Paul (New York, NY)
We were very pleased with every aspect regarding our order. We were especially pleased to find a product that gives our customers an alternative to the more traditional wood corbel for countertop support. Thanks so much.
- Debbie (Newport News, VA)
The parts arrived on time and were exactly as ordered. Your web site made it easy to select the right support and ordering was very convenient. I would order from you again should the need arise.
- Richard (Sammamish, WA)
Your service and workmanship were excellent! Everything went smoothly with no problems...glad I found you.
- John (Westborough, MA)
Great Job! I am very pleased with my order. Brackets works and look awesome in my home theater. I will absolutely recommend you guys to family and friends.
- Cory (Brentwood, CA)
Thank you for your assistance, your professionalism, and your fantastic products - I have told many about the marvelous work and service you provide.
- Evelyn (St. Petersburg, FL)
One word-PERFECT. Nothing more to say. Thanks, one very satisfied customer!
- Jimmy (Olney, MD)
When I started the construction project for the granite counter tops, I had no idea where to buy the brackets needed to support the granite.
I found your site on the internet and made a phone call. The first person I spoke with was very knowledgeable and helpful. He was able to provide some very helpful information about the type and number of brackets needed for my application. Even though it was after closing hours, he spent quite some time on the phone with me.
The next day, I realized I needed 8" brackets instead of 10". I called first thing in the morning and was able to change the order. The order was shipped and I received it on Friday, just in time for the weekend.
- John (Palmyra, VA)
My overall impression was simply great! The website was informative. My experience with ordering over the phone was clear and easy and the person was very knowledgeable. The added service of drawing review and approval was impressive and the email status updates were nice because customers generally like to know what is happening with their orders. My order arrived at my door step three days before the original estimated delivery. My inspection of the product showed everything to be in order and the quality of workmanship appeared excellent. Basically there have been no negatives…
I would definitely use your company for any future metal needs, and I would not hesitate in the least to recommend your company to anyone!
- B. Eugene (Deltaville, VA)
Your company provided outstanding service with our order. Arthur was my contact and he was extremely helpful. I was under a very hard deadline for a major hotel chain and he pushed my order thru and even got it to me before he promised. I can not tell you how much that helped. The brackets were as speced and were finished nicely. I will be sure to use Short Run for all my future bracket purchases. Keep up th good work! Thanks.
- Bob (Rensselaer, NY)
Service was GREAT! Bonnie helped me and was one of the best / knowledgeable sales associates that I have dealt with! The brackets were perfect, and were delivered super fast! Even though it was Easter Bonnie made sure that the product was shipped SAME DAY. My application was residential kitchen island, and I used your “freedom bracket," and you can barely see them. My granite suppler had never seen such stout mounts, 16” X ½”. Thanks for everything!
- Shawn (Bowie, MD)
I am extremely pleased with your organization and your products. I contacted you with a “last minute” order and you came through. The brackets that were sent were exactly what I ordered and they were delivered in a very timely manner. You obviously went out of your way to put a “Rush” on this order and I am very grateful you did. You lived up to your word, your product is of excellent quality and your delivery was timely. A customer couldn’t ask for more.
- Jim (Delray Beach, FL)
I received my support bracket last Friday. Shipping was super fast. My project is now complete and the bracket worked out perfectly. I want to thank Bonnie for all her help. She does an excellent job and was very helpful to me. Thank you again and I look forward to dealing with you in the future.
- Linda (Orefield, PA)
The bracket looked good and was made according to the sketch. Each step, from quote, to drawing approval, to order entry, to shipment, went extremely well, with timely e-mail notifications. The amount of response was overwhelming. For all your effort, I felt bad the order was only for a $100.00. You sure got my attention and are at the top of my list if I need anything else.
- Paul (Cincinnati, OH)
In a renovation project, things do not always go as planned. With respect to Short Run it was the opposite- you exceeded my expectations at every step of the process. The order taker was polite, efficient and informative; the order arrived one full day ahead of schedule; your communication of the order’s status was superb and the product was as described- well crafted and beautiful. Kudos to you all, you were a bright spot in our kitchen renovation.
- Alan (Orlando, FL)
Everything about this order was excellent. Especially the person who took the order. Outstanding experience. Thank you very much.
- Jed (Atlanta, GA)
Extremely impressed with both pre and post sales support. We were in 1 business day countdown to granite installation, and your Freedom brackets saved us from corbels.
- Ryan (North Bend, WA)
The people I dealt with were very pleasant and knowledgeable. I received my order on time and as ordered. I would use you again. My carpenter installing the supports said that they are very good quality.
- Julie (Reston, VA)
We are very pleased with your product and service. Delivery was fine. Quality excellent. Th elook of the korbels beneath our island counter overhang is great since the stainless steel complements the look in our newly renovated kitchen which has stainless steel appliances.
- Joe (Bangor, ME)
I was very happy with the brackets I received. They were perfect for my application of holding up our breakfast bar made of granite. The parts shipped when you said they would. The quality of the fabrication was very good. I mounted them with lag screws into studs. The brackets were pretty heavy, so I did not think any attachment to drywall would have worked. It was really hard to find brackets for this application that had any style. It saved my hundreds of dollars by having the granite machined to my drawing; I did the install myself. The kitchen and bath companies would not sell me anything that did not involve them coming to my house.
- Dan (Royal Oak, MI)
Overall, I am extremely happy with the service, product and delivery. I spoke to Arthur and someone else on the phone and they were both patient, thorough and solutions-oriented (which I what I needed.) They were also very efficient in terms of processing. If ever I need more metal manufacturing, I will definitely look to ShortRunPro first!
- Catherine (Toronto, ON)
The brackets worked out great and were exactly as stated. The
installers who worked on our granite countertops in kitchen were given your web site upon request by them. They had worked on many kitchens prior and had not seen those kind of brackets before. Thank you for doing a great job!
- Anne (Warrensburg, MO )
Thank You very much for your excellent product and customer service. I was in touch with a few people from your company and they provided me with some great tips. The product that I purchased provided the support that I needed.
- Peter (Centereach, NY)
Although the initial attempt went awry (parts lost in shipping), SRP really stepped up to the plate and took care me. I really appreciated it.
- Dave (Watertown, CT)
We are very pleased with the brackets that we ordered and the service we received. We ordered a small quantity (6) for counter support. The product is perfect and blends well with our decor. Thanks for such good service.
- Lois (Leavenworth, WA)
We would like to thank you for the service you have provided. Everything in the design and order process worked beyond our expectations, and the brackets have fit in well with our kitchen design. We will recommend your service anytime.
- Jim & Julie (Dana Point, CA)
You guys were great, you called me to fix an issue with my order and got the brackets I needed shipped out quickly. They look great installed under my kitchen bar counter and a lot of people who come in the house comment on them. Thanks!
- John (Birmingham, MI)
The brackets were a great fit and I now know my granite bar top is securely supported thanks to the professionals at Short Run Pro.
- Bruce (Raleigh, NC)
I wanted to take a few minutes to thank so very much for your wonderful products and super service...I passed your information on to a design company that is very interested in your products. The brackets are just beautiful and well made. Keep up the great work and thanks again to all that made our project possible.
- Char (Melbourne, FL)
These supports are perfect as they not only look great, but the way they are designed, they don't get in the way when we sit at the counter in high top chairs. Finding supports that weren't "knee knockers" was difficult, but these are perfect.
- Chris (Wynantskill, NY)
I found your website very informative, and the service was impecable.
- Heather (Pittsford, NY)
This was my first order with you folks and I thought things were handled very well. The brackets I received were as ordered and the order was received in a timely manner.
- Glenn (Lake Lillian, NJ)
Thank you very much for your diligent assistance with this order and delivery. I will be utilizing your company for any additional items my projects require which are in accordance with your product line.
- Edward (Union, NJ)
Everything was great. I used the item in my residence as support for a marble countertop overhang. The steel looks great with our appliances. Thank you!
- Mark (Decature, GA)
My customer can’t say enough about how much she loves the bracket. They didn’t want a bracket that looks bulky or industrial, rather something that adds to the design of the contemporary kitchen. Thanks for the great design.
- Nick (Mamaroneck, NY)
You all did a great job. The granite counter top installers were very impressed with the quality of the brackets, I gave them your information, and they said they wanted to start giving it to their customers, as it is not that easy to find high quality brackets.
- Tom (Lincoln University, PA)
I was very pleased with your service… My designer will be using you for future projects.
- Donald (Los Gatos, CA)
Thank you so much for sending your product to us… excellent customer service...we would definitely order again with your company!
- Monica (Oakland, CA)
Thank you so much for your help! The ordering and design process was great and we received just what we asked for and designed in a more than timely manner at the right price.
- Robbie (Broken Arrow, OK)
The UPS guy just delivered the brackets. They came out perfect. I love the finish and the quality. I particularly like the fact that the bottom flange was welded from the back.
- Nicholas (Jacksonville, FL)
The brackets worked very well for this application. This application was part of a kitchen refit... The client wanted the look of a "floating counter top"... The client is very pleased with the installation and I was pleased with the fit and finish of the 10x18 brackets.
- Kelly (Columbus, OH)
This is great stuff! I searched Lowe's and other construction material supply stores and was unable to find the bracket that I needed. Your product is exactly what I wanted. You have something good going and need to get the word out about it!
- Todd (Amelia Island, FL)
Great service! I found exactly what I needed on your Internet site... The contractor came and installed my vanity within days after I received the brackets. Thanks for such prompt service.
- Larry (Port Washington, NY)
Finding your business was a great discovery, part were excellent, service was great.
- Ralph (Ellensburg, WA)
Our order with SRP, which was our first, was a great success. We are very impressed with the responsiveness shown to us, the willingness to expedite our order and the quality of product that we received. We plan to use SRP again and would recommend them to anyone.
- Michele (New Haven, CT)
Well done. Very helpful service.
- Chris (Dearborn, MI)
The brackets worked as expected. Very Heavy Duty.
- Mike (Great Falls, VA)
We just wanted to let you know that these [parts] look fantastic. The corners are awesomely finished and finish painting is really nice. These are great pieces with outstanding work done on them. Tell everyone up there that work like this is second to none!
- Scott (Charlotte, NC)
ShortRunPro, Parts looked great & worked great ! The parts you made for us have become an important component to our product ... I look forward to working with your company.
- Les (Cut Bank, MT)
While awaiting counter top fabrication and installation, we used 3/8" x 3-1/2" lag bolts to fasten the vertical legs of the L brackets to the island wall. These bolts go through the 5/8" plywood sheathing on the wall face and well into the underlying 2" x 4" studs. Once the 5/8" plywood decking was installed we tested to see if there was any deflection in the plywood or brackets. There was none; everything was very, very solid. When the counter top installation team arrived they were impressed by the strength of your brackets as were the porcelain tile installers. They wanted to know where I got them; I gave both crews your company's name...We are very pleased with the outcome. Better yet family, friends and neighbors have been saying "wow".
- Eric (Rocklin, CA)
I just got the brackets. They're beautiful.
- Wes (Baltimore, MD)
Excellent on everything!
- George (Pittsford, NY)